Raymon W. Bacchus

Centreville, VA  20120

(703) 899-8590

rwbacchus@gmail.com

OBJECTIVE:  VP/COO, Director of Operations / Sr. Operations Manager, CI/QA Consultant

EXPERIENCE SUMMARY:

• 23 years, Organizational and Senior Executive Management (International)
• 23 years, Operations Management, Continuous Improvement/Quality Assurance Management
• 21 years, Secure/Cleared Operations Security Management
• 14 years, Operations Management, Logistics and Environmental Engineering

CLEARANCE:             DoD, Secret (Last adjudicated: 03/08; Expires: 03/18)

PASSPORT:                United States Citizen (Est.: 07/05; Expires: 07/15)

WORK PREF.: CONUS (Northern Virginia), OCONUS travel (if required)

EXPERIENCE PORTFOLIO:

07/00 – present, President, CEO, & Member of Board of Directors

Continuous Improvement/Quality Assurance (CI/QA) Manager

QTechnology International, Inc., Centreville, VA

• Manage planning, organizing, coordinating and directing of resources of 42 staff, with contract revenues of $3.8M annually, within a $3.1M annual budget
• Propose and advise on proposed initiatives, including asset allocation for those initiatives, as Board of Directors member; advise on budget changes, company policies, company direction, company marketing and strategic planning
• Responsible for strategic revenue goal increases of ?15%, a 12% profit, and controlled business growth objectives ensuring stability of the company; provide rapid response to hazardous material catastrophe mitigation and weapon system deployment based on national security threats; saved government client millions of dollars; resulting in Army Environmental Excellence Award and Secretary of Defense Environmental Award for a Weapon System
• Management and oversight of 22 security cleared contract employees as Facility Security Officer, including two site manager direct reports (NASA Dryden Flight Research Center in CA and Tank and Automotive Command (TACOM), Warren, MI); responsible for approval /oversight for activities relating to security clearances, including 1-3 initial investigations and 2-3 reinvestigations annually; bi-annual briefings for threat assessments
• Manage reviews for programmatic proposals: defined direction, guided development, determine time frame, funding limitations, project procedures, staffing requirements, allotment of resources to project phases; responsible for oversight of plan implementation; result was client awards for excellence and significant cost savings ($100M+)
• Managed marketing meeting(s) for policy changes or implementations; determined market positioning; instigated teaming and negotiated agreements with: Tetra Tech, SAIC, Booz Allen Hamilton, Versar, OCH Environmental
• Managed branding marketing: promoted company capabilities/qualifications at symposiums, conferences, and expos; Managed design / implementation of branding campaign via brochures, qualification packets, logoed environmental tool kits, pens, polo shirts, and mugs resulting in a $36M contract with the Air Force Mentor Protégé Program
• Responsible for contract management (negotiation, administration, compliance monitoring compliance per Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation (DFAR), International Traffic in Arms Regulations (ITAR), Virginia Title 11, Code of Maryland Regulations (COMAR), and the California Code of Regulations (CCR))
• Responsible for writing, obtaining, and retaining approved status with GSA status contracts for Environmental Services, Management Services, IT Services and Engineering Services (6 month process); contracts were for 5 years with 3 5-year options for a total of 20 years, resulting in ~$10M annually ($800M / 20 years)
• Negotiate Non-Disclosure Agreements (NDA’s) and Teaming Agreements (TA’s)
• Responsible for the liaison/coordination in a Mentor Protégé (MP) relationship with Terta Tech; resulting in contract award within the MP for the U.S. Air Force
• Responsible for implementing policies and training for: OSHA 40-hour Safety class, First Aid/CPR, ISO 14000 updates, security updates, and training qualifications
• Responsible for Human Resources processes / oversight; developed employee relations programs, including: mentoring, lunches, casual Fridays, incentive programs, picnics/parties, staff development (brown bag lunches) for classes/certifications, resulting in high employee retention

04/00 – 07/03, Continuous Improvement/Quality Assurance (CI/QA) Manager

QTechnology International, Inc. and Platinum International, Inc., Centreville, VA

• Establish, implement and monitor the CI/QA Program for client management; responsible for client-related products / services (externally), and HR, finance and accounting, employee training, IT infrastructure, Capital Improvements (internally) for acquisition/teaming
• Re-designed, developed, implemented CI/QA Program for client management (with quarterly milestone updates) with revenue of $4.7M from 11 clients within the Army, Navy, Air Force, NASA and EPA; results included servicing dynamic changes for client goals, objectives shift, laws, regulations, executive orders, and any new methodology for safeguarding/handling chemicals or data
• Conduct CI/QA performance audits and ensure and enforce corrective actions (quarterly) where quantifiable for at least a 3% improvement in employee/client satisfaction; provided refresher courses to service divisions: Finance, Accounting, Marketing, Environmental, Management, HR, IT, and Engineering
• Identify/document Research, Development, Test & Evaluation requirements for environmental technologies for U.S. Army to detect, identify, quantify, recover and dispose of Unexploded Ordinance (UEO) in various environments; Managed National Aeronautics and Space Administration (NASA) Dryden Flight Research Center’s Health and Safety Office and STRYKER IAV (Infantry Armored Vehicle) Environmental Program for the U.S. Army  

04/00 – 07/03, Operations Manager 

Platinum International, Inc., Alexandria, VA

• Managed the Health, Safety and Environmental Program – NASA Dryden Flight Research Center in Edwards Air Force Base, CA, 3-year term, two 2-year options, $2.6M annually, 21 staff; Environmental Services – TACOM in Warren, MI was a 2-year term, two 2-year options, $1.4M annually, 12 staff; IT Services Air Force, 2-year term, 1-year option, $830K, 6 staff; Management Services – EPA, 2-year term, two 1-year options, $1.1M annually, 6 staff
• Established, reviewed and approved specific program and project work plans for contracts including: Firm Fixed Price, Time and Materials, Percent Complete, Performance Incentive and projects and programs ($15K – $230M)
• Reported to CEO, President (weekly) and BoD (quarterly): programs /projects status, budgets, resource allocations, clients, projections, and initiatives; managed all operations personnel
• Directed and coordinated the activities of 12 program/project managers to ensure deadline-driven contract deliverables valued at $4.3M of 12-17% profitability; stayed within budget
• Managed Program Managers, Project Managers, Senior Scientists, Senior Engineers; responsible for authorizing scope for purchasing, travel, expense accounts
• Managed the contract reviews, mods; liaised with government contracting officers (COR) and Contracting Officer’s Technical Representative (COTR) for contract negotiations, deliverables, staff training certifications, contract compliance annual reviews
• Coordinated with HR for full-cycle recruiting for contract staff, including: Site, Project, and Program Managers, Sr. Analysts, Sr. Engineers, Senior IT Engineers, Sr. Information Systems Managers, Sr. Environmental Engineers, Sr. Fire Protection Specialists, Sr. Environmental Protection Specialists, Facility Systems Safety Engineers / Technicians, Industrial Hygienists, Chemical Crib Technicians, Pollution Prevention Specialists, Information Asset Technicians

01/00 – 03/00, Director, East Coast Operations

HBI Priority Freight, Inc., Herndon, VA

• Managed / administered a staff of 170+, including 32 contract employees in locations from Toronto, Canada to Key West, FL; Provided leadership, organization and planning
• Managed transition of all assets and clients as CECI rep; responsible for transitioning and positive accounting flow, re-creating infrastructure; later bought by another company (CECI was bought by HBI)
• Responsible for negotiation / acquisition of State Department, Auction Houses, Airlines, and Pharmaceutical accounts; provided operations management of client accounts including: real estate valued at ~$16M and equipment valued at ~$7M
• Identified areas to reduce cost / maximizing profits, saving ~$1.3M over two years
• Developed and established written policies and procedures for acquisitions (ability to be replicated) of similar type companies and personnel; supervised acquisition process, including layoffs of personnel where redundant or unprofitable
• Managed and controlled accounting, freight tracking system, costing, and reallocation/ allocation system, for revenue generating centers through standardized / automated systems documenting data via electronic tracking system (ABRA) for Accounting, HRIS, Logistics tracking; incorporated cross-training and legacy data for current and future staff
• Managed HR processes for market-driven compensation planning, recruiting, interviewing, promotions, and final hiring decisions on 11 positions, as well as annual evaluations and employee relations / disciplinary actions

10/98 – 01/00, Station/Terminal Manager 

Customer Express Cargo, Inc., Dulles, VA

• Managed, coordinated terminal operations, staff of 60+ regular (W-2) employees, and 30+ (1099) contract associates; responsible for moving to new facility location
• Reviewed / approved budgets; analyzed results / trends affecting budget; generated revenues of $20.3M+ annually, produced +38% EBITDA growth in six months after three years of losses
• Liaison to 250+ east coast clients, prepared master schedule for secure transportation of High Value Items (HVI) for Dept. of State, Diplomatic Core, foreign governments, major airlines, Christie’s, Barrett-Jackson, Mercedes, Ferrari, Ducati, pharmacy companies including: CVS, Walgreens, from Canada to Florida, including flexibility for instant changes in logistics needs
• Developed a dynamic schedule resource plan (revised monthly) to meet demand, meet/exceed client expectations and stabilize staffing needs for work/life balance
• Responsible for conducting regular meetings and audits with the Department of Customs and Department of Alcohol, Tobacco and Firearms to ensure compliance
• Reorganized HR department / rebuilt team, instituted training programs for health & safety, sexual harassment, client service, various systems for tracking / billing, proper documentation procedures, auditing accounts, recordkeeping, and certifications; ensured compliance with OSHA and EPA procedures, as well as federal, state, and local employment regulations

05/91 – 10/98, Ranger Team Leader

U.S. Army 1/75^th Ranger Regiment, Savannah, GA  

• Led and trained a six-man team in missions of Special Reconnaissance, Direct Action, Unconventional Warfare, Civil-Military Operations and Humanitarian Assistance
• Coordinated with U.S. State Department, Federal Bureau of Investigation (FBI), Central Intelligence Agency (CIA), National Security Agency (NSA), US Secret Service / foreign governments to develop training for counter-drug operations in Caribbean / South America
• Planned exercises, supervised, trained, and assessed personnel (foreign & domestic forces); coordinated tactical / strategic planning activities; responsible for inter-agency communication and team training of up to six in Chemical/Biological/Radiological/Nuclear and high yield Explosives (CBRNE) warfare proficiency
• Advisor to range planners and managers for the construction and parameters of use for a small arms range at Hunter Army Airfield, GA; Instructor for small arms weapons, military weapon systems & explosives both foreign and domestic, close quarters combat (CQB), determining sectors of fire & range limitations, Anti-Terrorism / Force Protection protocols (AT/FP0), Operations Security (OPSEC), and Communications Security (COMSEC)

FORMAL EDUCATION:

• 2004, Master of Science, Environmental Engineering, Cambridge University, Cambridge, England, UK; GPA: 3.75
• 2001, Master of Business Administration, Business Administration, Cambridge University, Cambridge, England, UK; GPA: 3.70
• 1999, Bachelor of Science, Business Administration, Cambridge University, Cambridge, England, UK; GPA: 3.65

CAREER TRAINING / CERTIFICATIONS:

• 2011 – present, Master Scuba Diver Instructor, Professional Association of Dive Instructors (PADI), Rancho Santa Margarita, CA
• 2008 – present, Staff Instructor Trainer, Scuba Diving International/Technical Diving International, Emergency Response Diving International (TDI/SDI/ERDI), Bath, ME
• 2003, ISO 14000 Auditor, Indiana Clean Manufacturing Technology and Safe Materials Institute (CMTI), West Lafayette, IN
• 2004 – present, Life Member/Full Cave Diver, National Speleological Society Cave Diving Section (NSS-CDS), Tallahassee, FL
• 2004 – present, Life Member/Full Cave Diver, National Association for Cave Diving (NACD), Gainesville, FL
• 2004 – present, Instructor, Diver’s Alert Network (DAN), Durham, NC
• 2002 – present, Member, National Association of Underwater Instructors (NAUI) Instructor Trainer, TriMix Diver, Riverview, FL
• 2000 – present, Facility Security Officer (FSO)/Key Management Personnel (KMP), Defense Security Service
• 1996, Combat Driver Course, United States Army
• 1994, LRSD Leaders Course, United States Army
• 1994, Army Sniper Course, United States Army
• 1993, Combat Lifesaver Course, United States Army
• 1993, Army Ranger School, United States Army
• 1993, Demolitions Course, United States Army

HARDWARE / SOFTWARE / TECHNICAL / COMPUTER:

• ABRA
• Cost-Point & GCS Premier (Deltek Accounting Systems)
• Microsoft Office: Word, Excel, Access, PowerPoint, Outlook

WHITE PAPERS / PUBLICATIONS:

• 2002 & 2003, Army Environmental Requirements & Technology Assessments (AERTA) Manual, US Army
• 2001, Remediation Technologies Roundtable Screening Matrix, US Army, Army Environmental Center

RECOGNITION / AWARDS:

• U.S. Army Commendation Medal (2)
• U.S. Army Achievement Medal (3)
• U.S. Army Good Conduct Medal (2)

VOLUNTEER / COMMUNITY / TRADE ORGANIZATIONS:

• 2011 – present, Life Member (Fundraiser), Knights Templar Eye Foundation Grand Master’s Club, Flower Mound, TX
• 2011 – present, Volunteer, Alzheimer’s Foundation, Henrico, VA
• 2010 – present, Volunteer, Child ID Program Grand Lodge of Virginia, Richmond, VA
• 2001 – 2003 – Member, Board of Directors, Environmental Justice Foundation, Alexandria, VA
• 1996 – present, Life Member, Non-Commissioned Officers Association, Selma, TX

KEY & TRANSFERABLE SKILL WORDS:  accounting, acquisition, administration, aeronautics, analysis, anti-terrorism, armored, Army, audit, biological, branding, budget, capabilities, CBRNE, CCR, chemical, CIA, CIQA, COMAR, combat, compliance, COMSEC, COR, Cost-Point, COTR, counter-drug, CQB, cross-training, defense, deliverables, Deltek, demolitions, DFAR, director, diver, EBITDA, engineering, environmental, EPA, exercises, explosives, FAR, FBI, firearms, freight, FSO, full-cycle, funding, hazardous, HRIS, IAV, instructor, intelligence, investigation, ISO, ITAR, KMP, logistics, LRSD, manage, manufacturing, marketing, military, monitoring, NASA, NAUI, Navy, negotiation, NSA, nuclear, operations, OPSEC, OSHA, PADI, pharmaceutical, program management, project management, proposal, protocol, quality assurance (QA), radiological, research, revenue, safety, security, STRYKER, TACOM, teaming, threats, training, transportation, underwater, unexploded, vehicle, warfare, weapon